RestoSupply Privacy Policy

1. Introduction

Globalexim Inc. operating as RestoSupply(“RestoSupply”, “we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal and business information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Scope

This policy applies to all users of our website, customer ordering portal, mobile access points, and related services, including franchise and non-franchise customers.

3. Information We Collect

• Business contact details (company name, address, email, phone)
• Authorized user details (name, login credentials)
• Delivery and billing addresses
• Purchase orders, invoices, statements, and transaction history
• Payment method metadata (tokenized references only – no card or bank details stored)
• Technical data such as IP address, browser type, and device identifiers

4. Payment Information

All payment information is processed through PCI-compliant third-party payment processors using hosted fields and tokenization. RestoSupply does not store credit card numbers, debit card numbers, or bank account details on its servers.

5. Purpose of Collection

• Create and manage customer accounts
• Process orders and payments
• Schedule deliveries based on address and route
• Provide invoices, statements, and customer support
• Meet legal, accounting, and regulatory obligations

6. Disclosure to Third Parties

We may share information with trusted third parties strictly for business operations, including:

• Payment processors
• ERP and integration partners
• Hosting and cloud infrastructure providers
• Logistics and delivery partners
• Analytics and security service providers

All third parties are contractually obligated to protect data.

7. Data Retention

Information is retained only as long as necessary to fulfill business purposes and legal requirements. Financial records are retained in accordance with CRA and accounting regulations.

8. Security Measures

We implement administrative, technical, and physical safeguards including encryption, access controls, role-based permissions, and secure hosting environments.

9. International Data Transfers

Some service providers may process data outside Canada. In such cases, data is protected through contractual safeguards and industry-standard security measures.

10. Individual Rights

Individuals may request access to, correction of, or deletion of their personal information, subject to legal and contractual restrictions.

11. Cookies & Tracking

Our website uses cookies and similar technologies for authentication, performance, and analytics. Please refer to our Cookie Policy for details.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

13. Contact Information

Privacy inquiries may be directed to:
Privacy Officer
Globalexim Inc. DBA RestoSupply
Email: support@restosupply.ca